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Macbook Pro screen has a problem

My Macbook Pro 13” turns mostly black after sleep. The only normally working part of the screen is the bar on the top. However, when I hover the mouse over the top bar, it creates some effects on the screen, looks like the screen is not working properly.


Please advise if there’s anything I can do to fix this.


Thanks,


Posted on Mar 9, 2021 10:28 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2021 11:31 PM

Hi,

I assume it's a hardware related issue. You'd better contact Apple Support or make Genius Bar reservation if your neighborhood retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


2 replies
Question marked as Top-ranking reply

Mar 9, 2021 11:31 PM in response to EvangelineDL

Hi,

I assume it's a hardware related issue. You'd better contact Apple Support or make Genius Bar reservation if your neighborhood retail Apple Store is open or find opened local Apple Authorized Service Provider to be examined your MacBook Pro.

Contact Apple for support and service - Apple Support

https://www.apple.com/retail/geniusbar/

https://locate.apple.com/findlocations


Macbook Pro screen has a problem

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