Hi.
I have a problem with my MacBook 16" 2019. The screen would randomly go dark like it's sleep.
I engage with the trackpad and the keyboard when the display goes dark. I have to close the lid, wait about a minute, and then open it again. This is inconvenient especially when I have to do some serious work.
Does anyone have any ideas?
Thanks,
Mark
MacBook Pro 16″, macOS 13.2
Hi,
If your MacBook Pro has Intel processor, resetting SMC could solve your issue.
Reset the SMC of your Mac - Apple Support
If it doesn't help, contact Apple Support or take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
Hi,
If your MacBook Pro has Intel processor, resetting SMC could solve your issue.
Reset the SMC of your Mac - Apple Support
If it doesn't help, contact Apple Support or take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
Macbook Randomly Shuts Down
