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Macbook pro screen goes black past 90 degrees

My macbook pro (2017, macOS Mojave) just randomly shut down in the middle of use. When I finally got it up and running, I can open it and it will wake but as I slowly open the screen farther it starts to dim and then once it is open 90 degrees or more, it goes completely black. I have to close it and wait to open it back up in order to turn the screen on. Is there a software fix for this?

MacBook Pro 13", macOS 10.14

Posted on Mar 30, 2020 8:22 AM

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Posted on Mar 30, 2020 9:21 AM

See if your laptop qualifies for this free Apple repair program:

https://support.apple.com/13-inch-macbook-pro-display-backlight-service


FYI, here is the current list of all the publicly acknowledged free Apple repair programs for various Apple products (some like your laptop have several):

https://support.apple.com/exchange_repair


Until you can get the laptop serviced, try not to move or bump the display. Closing the lid and reopening it very slowly and carefully can sometimes bring it back. You can also get a USB-C video adapter to connect an external display.

1 reply
Question marked as Best reply

Mar 30, 2020 9:21 AM in response to sophiamarie214

See if your laptop qualifies for this free Apple repair program:

https://support.apple.com/13-inch-macbook-pro-display-backlight-service


FYI, here is the current list of all the publicly acknowledged free Apple repair programs for various Apple products (some like your laptop have several):

https://support.apple.com/exchange_repair


Until you can get the laptop serviced, try not to move or bump the display. Closing the lid and reopening it very slowly and carefully can sometimes bring it back. You can also get a USB-C video adapter to connect an external display.

Macbook pro screen goes black past 90 degrees

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