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Unable to upgrade from 200GB to 2TB iCloud plan

Hi,


I am unable to upgrade my iCloud storage from 200GB to 2TB. Tried everything, it validates with my bank, every seems to go well but the plan stays at 200GB. Also after logging in into iCloud.com afterwards it still states the plan is 200GB.


Rebooting, trying it from my macbook, my iPhone, nothing works, can you assist me with fixing this issue?


Kind regards,


Brenda

iPhone 12, iOS 14

Posted on Mar 10, 2021 8:57 AM

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Question marked as Best reply

Posted on Mar 10, 2021 12:47 PM

If you do not see the upgrade click on this link to read about about trying different ways --> https://support.apple.com/HT204247 --> See how much iCloud storage you're using


You can also try restarting your device.


If you still have problems, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Worldwide iTunes support - https://support.apple.com/country-selector/itunes

1 reply
Question marked as Best reply

Mar 10, 2021 12:47 PM in response to Brenda-NL

If you do not see the upgrade click on this link to read about about trying different ways --> https://support.apple.com/HT204247 --> See how much iCloud storage you're using


You can also try restarting your device.


If you still have problems, click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Worldwide iTunes support - https://support.apple.com/country-selector/itunes

Unable to upgrade from 200GB to 2TB iCloud plan

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