Hello!
I have a problem, I reported a problem that I made a purchase in an app Magic scanner accidentally and it showed that it returned my money back, but I didn’t get it. My bank says that payment wasn’t received. How could it be?
Hello and welcome to Apple Support Communities Linachhee,
We see that you're inquiring about a refund. We understand wanting to have the money returned to your account, and we'd be happy to get you pointed in the right direction.
The article below explains the time frame of how long it could take for you to receive a refund for a purchase that was made in the App Store or from other Apple Services.
How long refunds from the App Store or other Apple services take
If the time that is showing for your type of purchase has already passed, we suggest that you reach out to Apple Support.
Thank you for using Apple Support Communities.
Purchase in an app
