returning money
It is written (on reportaproblem.apple.com) that my money for buying an app is returned, but it was not transfered to my card (the way in which I paid)
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After you request a refund you'll receive a status update by email within 48 hours. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.
- Store credit (e.g., Apple ID balance): 48 hours
- Mobile phone billing (payment through your phone service carrier): Up to 60 days
- Other payment methods (e.g., credit/debit card): Up to 30 days for it to appear on a statement.
You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
From: 'How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904
If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.