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My Ipad is frozen with a picture of the Itunes logo and a usb plug. how can i get it unfrozen. I tried to restore settings and I am getting the message that I cannot do so and it is no recognizing my ipad. i have it plugged into a laptop to update.
iPad Air 2, iOS 12
These support pages may be helpful with troubleshooting the problem:
If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support
If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support
If you can't update or restore your iPhone, iPad or iPod touch – Apple Support
These support pages may be helpful with troubleshooting the problem:
If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support
If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support
If you can't update or restore your iPhone, iPad or iPod touch – Apple Support
I am unable to restore or update my Ipad air 2. it is now frozen and I cannot get it to work at all. how do I update it or at least get it unfrozen
