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mac is very slow - it takes forever

how to get my mac to start up and keep going, it is very slow



MacBook Pro 13″, macOS 10.15

Posted on Mar 10, 2021 5:24 PM

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Question marked as Best reply

Posted on Mar 10, 2021 6:05 PM

Hi there,


I believe we need to proceed with an EtreCheck report. EtreCheck is a useful app to diagnose issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


  1. Go to the Mac App Store and search for "EtreCheck."
  2. Download it. It is a free and trusted app; as it is on the Mac App Store, and only trusted apps can be submitted.
  3. Run the report, and put it in a post, as seen here - https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.
  4. Open EtreCheck, then go to the name "EtreCheck" in the top left corner > "Preferences" > "Privacy" > turn on "Allow Full Access to Startup Drive."


Also run Apple Diagnostics -  Use Apple Diagnostics to test your Mac - Apple Support Please post the Reference code when done.


Please post results of both!


Cheers,


Jack

1 reply
Question marked as Best reply

Mar 10, 2021 6:05 PM in response to brcle

Hi there,


I believe we need to proceed with an EtreCheck report. EtreCheck is a useful app to diagnose issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


  1. Go to the Mac App Store and search for "EtreCheck."
  2. Download it. It is a free and trusted app; as it is on the Mac App Store, and only trusted apps can be submitted.
  3. Run the report, and put it in a post, as seen here - https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.
  4. Open EtreCheck, then go to the name "EtreCheck" in the top left corner > "Preferences" > "Privacy" > turn on "Allow Full Access to Startup Drive."


Also run Apple Diagnostics -  Use Apple Diagnostics to test your Mac - Apple Support Please post the Reference code when done.


Please post results of both!


Cheers,


Jack

mac is very slow - it takes forever

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