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Error Message

Hello,

I have recently started to have an error message pop up randomly. "line 1, column 1 (char 0)".

I have an iMac 2011 and running High Sierra. Is this a bug with Apple's software? If I wiped the system and started fresh, would that solve the problem? What can I do to get rid of this pop-up?

iMac 21.5″, macOS 10.13

Posted on Mar 10, 2021 7:05 PM

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Posted on Mar 10, 2021 7:16 PM

This is most likely malware. Get the free version of Malwarebytes for Mac and run a scan: https://www.malwarebytes.com/mac/.


Cheers,


Jack

2 replies

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