unable to complete data transfer

i need to transfer my data from iphone 11pro to iphone 12 pro but every time when it is about to finish the transfer it says unable to complete data transfer same thing happens while transferring from itunes

Posted on Mar 11, 2021 2:42 AM

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Posted on Mar 11, 2021 2:57 AM

Hello again,


I would especially like to point out that before you transfer data, you need to upgrade both devices to the current iOS version. Your iPhone 11 device is probably on iOS 14.4.1. However, your iPhone 12 device may be out of the box with iOS 14 version installed. You cannot transfer data from a new version to an old version. First, try to upgrade your iPhone 12 to iOS 14.4.1


If you are not using the latest version of iTunes, you may need to update it. https://www.microsoft.com/tr-tr/p/itunes/9pb2mz1zmb1s?cid=appledotcom&rtc=1


If you have a Mac OS Big Sur you can transfer data on Finder. https://support.apple.com/en-gb/HT210218


Regards,



2 replies
Question marked as Top-ranking reply

Mar 11, 2021 2:57 AM in response to bhavani144

Hello again,


I would especially like to point out that before you transfer data, you need to upgrade both devices to the current iOS version. Your iPhone 11 device is probably on iOS 14.4.1. However, your iPhone 12 device may be out of the box with iOS 14 version installed. You cannot transfer data from a new version to an old version. First, try to upgrade your iPhone 12 to iOS 14.4.1


If you are not using the latest version of iTunes, you may need to update it. https://www.microsoft.com/tr-tr/p/itunes/9pb2mz1zmb1s?cid=appledotcom&rtc=1


If you have a Mac OS Big Sur you can transfer data on Finder. https://support.apple.com/en-gb/HT210218


Regards,



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unable to complete data transfer

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