Iphone X wont turn on

berna49 wrote:

Hi Can somebody help me with my problem. My Iphone X wont turn on it is stuck in constant boot loop. I have tried to put it in recovery mode and tried to update and still would not turn on. It would just go back to the constant boot loop and im also having error message 4013. I have also tried the recovery system tool to exit the recovery mode and after that it would just go back to the boot loop problem. In Itunes i also tried the restore options and still the same error message 4013. What should I do?

Follow all steps here If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

berna49 wrote:

Hi I tried to follow the procedure that you have sent me but it did not work as well. Now my phone is on constant boot loop. Thats just the problem phone wont restore properly and then will go on a constant boot loop once I do a hard Reset.

So what did Apple support have you do that didn't work when you contacted them?