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LED Display

My phone has showed up with purple defects on my screen display. I just got my iPhone 11 recently. I haven’t dropped my phone or pushed hard at all. I had a shadow protected screen protector and when I took of the screen protector because the darker display was annoying, the purple was here. I had put the screen protector before turning on my phone to set it up and maybe it could have just been a defect in the product but I am not sure.

iPhone 11

Posted on Mar 11, 2021 12:13 PM

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Question marked as Top-ranking reply

Posted on Mar 11, 2021 12:32 PM

If you purchased this phone directly from Apple or an Apple Authorized Reseller, within the last 14 days, you can return it for either a replacement or a refund.


If past 14 days, I suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options.

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1 reply
Question marked as Top-ranking reply

Mar 11, 2021 12:32 PM in response to luke_driver

If you purchased this phone directly from Apple or an Apple Authorized Reseller, within the last 14 days, you can return it for either a replacement or a refund.


If past 14 days, I suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options.

LED Display

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