Red tint uniformity issue on iPhone 13 pro max display

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Level 1

4 points

Red tint uniformity issue on iPhone 13 pro max display

Is anyone else really disappointed with the bad uniformity on the iPhone 13 pro max screen? The screen on this phone looks appalling In lower light when the background is white, or (even worse) grey. There are big, ugly red blobs in the corners and on one side. It makes the screen feel cheap and substandard when trying to read text against a white background in lower light. I know I’m not the only one who is having this issue on these phones.

This evening, I’ve been using an old iPad pro from 2016 and it has impressive uniformity on white and grey backgrounds. Coming back to the £1500 iPhone genuinely feels like a step down in terms of the horrible asymmetrical blotchy red dollops all over the screen. This is not a one off; other iPhone 13 pros definitely have this issue. Erasing and restarting this phone (the token ‘go to’ Apple response) will not solve this. The issue is substandard oled panels being sold at premium prices and/or a lack of quantity control.

I understand LED V OLED. Both have strengths and limitations, but what seems clear is that quality control in 2016 was important, and now the attitude seems to be ‘buy em cheap, stack em high and sell em off’ regardless of how good they are.

For this price point, this kind of issue is really poor and very disappointing from Apple.

I would like to know if anybody else has experienced this and what (if anything) you have been able to do to solve it? Did you just return the phone and go to another brand, or have you learned to live with it?

iPhone 13 Pro Max

Posted on Dec 16, 2021 4:07 PM

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Answer 1

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TheLittles

Level 10

192,883 points

Dec 16, 2021 4:28 PM in response to KOD98

KOD98 Said:

"Red tint uniformity issue on iPhone 13 pro max display: Is anyone else really disappointed with the bad uniformity on the iPhone 13 pro max screen? The screen on this phone looks appalling In lower light when the background is white, or (even worse) grey. There are big, ugly red blobs in the corners and on one side.[...]"

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Your Screen is Failing:

From what you have reported, your screen is apparently defective. So, It is time for a new screen. If you have not had this replaced, and it is covered under warranty, then it might be replaceable by Apple, free of charge --but that it Apple's call.

What to Try:

Take a Screenshot on your Mac - Apple Support. See if you still get this error. Open it on another device, seeing if the lines are still there
Create a New User, seeing if you still get this error.
Connect an External Monitor. If you do not have an HDMI port, then use this adapter: Belkin USB-C to HDMI Adapter - Apple

Perhaps this is a Faulty Device?:

How old is this Mac? Note that you have a one-year, out-of-the-box, limited-warranty with this. So, if it is covered under warranty, then see if you can get the screen replaced. Being faulty, it likely would be nothing on you. Ask Apple Support for a new screen.

Apple Contact Us:

--- Contact Us - Choose Locations

--- Proceed from there as Necessary

NOTE: Due to the Coronavirus Pandemic, calls are taking a bit longer to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)

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