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When trying to start Photos is crashes on startup.
Same thing happens when starting up using option or command option.
I've tried this with a different new user on same computer and it created an empty photo library.
How can I reset the preferences on my username that is having the problem to see if that resolves the issue. This has occurred since upgrade to Big Sur.
MacBook Pro 15″, macOS 10.15
So it starts up OK with a new user on an empty library. And after an OS re-install.
With the OS reinstall, did you restore from a backup the complete user account that is failing, or is it failing effectively with a new user account on a new OS? If that is the case it suggests the problem is with the library.
Is the library on your system drive, or on an external drive?
If external, is it correctly set up for using with a photos library?
It must be formatted APFS or MacOS extended (journaled) (preferred for spinning drives)
It Must not be (or have been) used for time machine.
It must have the 'ignore ownership" checkbox ticked.
It should not be on a memory stick, SD or similar.
It must also not be a network drive (a direct connection is required - eg USB or Thunderbolt).
File sharing services such as iCloud Drive, Drop box, Onedrive etc are not compatible with Photos libraries.
It stands to reason that if you want any sort of reasonable performance it should be a fast drive with a fast connection.
See
https://support.apple.com/en-gb/HT201517
OK - finally tracked this down to be a corrupt ~/Library/Containers/com.apple.photos file. Removed the corrupt file and was able to start Photos and then point it to my restored library.
Thanks for all the suggestions.
Using a new user
Using my exisiting user Photos crashes. I booted with Command-R and did Big Sur OS re-install. Problem still existed.
To rule out the Library which is on my internal hard disk I removed it (I have a backup elsewhere). Restarted macbook. Same issue occurred.
I removed Photos related plist files from ~/Library/Preferences in case there was something weird there. Restarted macbook and Problem still exists.
How are you launching Photos? Sometimes there is an old alias on the Desktop or an old icon in the Dock, that is still inked to the older version. Try to launch Photos by double clicking the iPhoto icon in the Applications folder, so you can be sure, you are launching the current version of the app.
I have tried both Dock and from applications folder issue is the same. The initial part of the error report is as follows:
Process: Photos [801]
Path: /System/Applications/Photos.app/Contents/MacOS/Photos
Identifier: com.apple.Photos
Version: 6.0 (330.0.150)
Build Info: Photos_Apps-330000150000000~8
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Photos [801]
User ID: 501
Date/Time: 2021-03-13 16:58:59.058 +1100
OS Version: macOS 11.2.3 (20D91)
Report Version: 12
Bridge OS Version: 5.2 (18P4347)
Anonymous UUID: F97EC5AB-0AE8-2D1B-F0F8-A378C7E30496
Time Awake Since Boot: 120 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [801]
More info - it crashes in safe boot mode, and even after an OS re-install.
Photos Crashes on Startup - Big Sur
