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Macbook Pro 16 shuts down when put to sleep

I have a MacBook Pro (16-inch, 2019), MacOS Big Sur 11.2.3

Every time I put the device to sleep it shuts down, when I turn it on it shows the error message "Your computed was restarted because of a problem"


This happens if I put it to sleep myself or if it goes to sleep after a while. To avoid this I completely turned off sleep mode when plugged in, but this is not a solution, I use it on battery quite often and sleep is essential when on the move.


This started happening ever since I got the device and I had it on High Sierra, so I assume MacOS version is not the issue. I also reinstalled it completely two times since I got it and this issue never dissapired.


What can I do to fix this?

MacBook Pro 13″, macOS 10.15

Posted on Mar 11, 2021 11:59 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 12, 2021 2:40 AM

Hi,

Resetting SMC could solve the issue.

How to reset the SMC of your Mac - Apple Support

If it doesn't help, it's worth running Apple Diagnostics if your issue could be hardware related.

Use Apple Diagnostics to test your Mac - Apple Support


1 reply

Macbook Pro 16 shuts down when put to sleep

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