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Iphone 11 back glass damaged

I went to an apple authorized service center yesterday when my phone iPhone 11 got damaged and they have said to replace the mobile and it costs to 44K and it is too much cost.


Why the apple support was there for replacing the defective part of the back glass.


If I go for replacing is useless and I can buy a new phone with having the defective phone. It cost 55K.


Incident was in India and currency in rupees

Posted on Mar 12, 2021 7:47 AM

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Question marked as Top-ranking reply

Posted on Mar 12, 2021 5:07 PM

All of the parts of the phone are attached to the back cover, and the glass is not a separate piece. Apple's solution is to replace the phone at a lower cost that buying a new replacement.


You can choose to just buy a new phone also.


~Lyssa

3 replies

Iphone 11 back glass damaged

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