Charging 2014 iPad with new 2021 charger

I bought a new charger and it won’t fit into the charging port, I have tried cleaning with a needle (the eye) an air blower on gentle and easy, and I put a cleaning brush in there and swirled it around. There is no visible debris. What should I do?

Posted on Mar 12, 2021 8:47 AM

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Posted on Mar 12, 2021 8:53 AM

Perhaps you have the wrong cable?


Does the new Power Adapter have USB-C connection? Older Power Adapters will have the older/larger USB Type-A connector.


Your 2014 iPad will have a Lightning port. If your new Power Adapter has a USB-C port, you will require a USB-C to Lightning cable:


  • USB-C to Lightning Cable (1m)

https://store.apple.com/uk/xc/product/MX0K2ZM/A

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Question marked as Top-ranking reply

Mar 12, 2021 8:53 AM in response to Ava-S

Perhaps you have the wrong cable?


Does the new Power Adapter have USB-C connection? Older Power Adapters will have the older/larger USB Type-A connector.


Your 2014 iPad will have a Lightning port. If your new Power Adapter has a USB-C port, you will require a USB-C to Lightning cable:


  • USB-C to Lightning Cable (1m)

https://store.apple.com/uk/xc/product/MX0K2ZM/A

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Charging 2014 iPad with new 2021 charger

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