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My iphone is stuck and i can't turn it off to restart it

Hi! my phone suddenly got stuck and I cant seem to be able to turn it off and restart it by pressing both buttons on the side as usual. I can only unlock the phone but not able to access any apps. Please help!

iPhone XS, iOS 14

Posted on Mar 12, 2021 11:16 PM

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Question marked as Top-ranking reply

Posted on Mar 13, 2021 12:21 AM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly


1 reply

My iphone is stuck and i can't turn it off to restart it

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