Hi I want to play music on Spotify through Siri but it keeps denying my request when I ask it to play music saying that Apple Music wasn’t setup. How do I change my default music app to Siri?
iPhone 12 Pro Max, iOS 14
Insomniac_cat,
Thanks for letting us know. This is certainly not the experience that we want you to have with your device, and we are going to do everything we can to help you. When you have a free moment, can you please tell us if you have tried restarting your iPhone to see if that has a positive impact on the issue that you’re experiencing? If not, please give that step a try and let us know how it goes.
While a restart can seem unimportant, it can actually resolve many minor issues with the device.
Also, can you please tell us which version of iOS you currently have installed on your iPhone?
Find the software version on your iPhone, iPad, or iPod
If you find that you’re running a dated version of iOS, please use the link below to update your device.
Update the iOS on your iPhone, iPad, or iPod touch:
The reason we ask you to update is because updating your device is an important troubleshooting step that can potentially resolve your issue. We also think it is a good idea to download and install the latest version of iOS on your device so that you have the latest security updates.
If after updating to the latest version of iOS does not resolve your issue, please do not hesitate to reach out to us so that we can continue troubleshooting with you.
Lastly, before updating your device, it’s always a good idea to be sure you have a recent backup of your data.
You can learn more about backing up your data and settings in the link below.
About backups for iPhone, iPad, and iPod touch
Cheers!
Insomniac_cat,
Thanks for letting us know. This is certainly not the experience that we want you to have with your device, and we are going to do everything we can to help you. When you have a free moment, can you please tell us if you have tried restarting your iPhone to see if that has a positive impact on the issue that you’re experiencing? If not, please give that step a try and let us know how it goes.
While a restart can seem unimportant, it can actually resolve many minor issues with the device.
Also, can you please tell us which version of iOS you currently have installed on your iPhone?
Find the software version on your iPhone, iPad, or iPod
If you find that you’re running a dated version of iOS, please use the link below to update your device.
Update the iOS on your iPhone, iPad, or iPod touch:
The reason we ask you to update is because updating your device is an important troubleshooting step that can potentially resolve your issue. We also think it is a good idea to download and install the latest version of iOS on your device so that you have the latest security updates.
If after updating to the latest version of iOS does not resolve your issue, please do not hesitate to reach out to us so that we can continue troubleshooting with you.
Lastly, before updating your device, it’s always a good idea to be sure you have a recent backup of your data.
You can learn more about backing up your data and settings in the link below.
About backups for iPhone, iPad, and iPod touch
Cheers!
Insomniac_cat, Thanks for letting us know and for giving the previous troubleshooting steps a try. At this point, we recommend that you Contact Apple Support using the link below so that they can help you find a solution to the issue that you’re experiencing. Contact Apple Support Cheers!
Hi! Thank you for the reply. Restarting the phone didn’t help.
iOS version is 14.4.1
There seems to be no new update at the moment.
Here’s a screenshot of Siri not playing music on Spotify. It just gives an error that it’s not found.
Hello Insomniac_cat, Thanks for reaching out to us for support. It’s never fun when you’re unable to use Siri to play music through Spotify, and we are going to do everything we can to help you. When you have a free moment, please give the steps below a try.
Go to Settings > Spotify > Siri & Search.
Once you’re there, please turn on Use with Ask Siri followed by testing.
The reason we ask you to give the steps above a try is because they can potentially resolve your issue.
If you’re still experiencing the same problem after completing the steps above, please do not hesitate to reach back out to us so that we can continue troubleshooting with you. Cheers!
Hi i_rina,
Thank you for the reply. The use “ask Siri” option was already turned on.
Siri is still using Apple Music instead of Spotify and keeps giving me the same error message.
Sometimes during navigation it doesn’t change the song without almost muting navigation sounds from maps.
Insomniac_cat, Thanks for the screenshot. Next, can you please tell us if you have access to another iOS device? If you do, can you please test to see if you're able to use Siri to play music through Spotify?
Please let us know the outcome, and we’ll continue from there. Cheers!
Hello! This is a question for the iPhone.
But to answer your question still: I don’t have another iOS device. I have a macOS laptop but it’s for work. I can’t try Spotify on it.
Okay, thanks for trying
Insomniac_cat, You're welcome. Cheers!
How do I make Spotify the default music app on iPhone?
