Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad frozen -- won't launch apps

I went to use the iPad last night and nothing would launch. I tried holding down the home button for 20 seconds and holding the power button on top for 20 seconds but it never shut down. Can't access System Preferences, either. Slider to power off never appeared. How do I get this up and running again? Running iOS 14.4, I believe.

iPad, iPadOS 14

Posted on Mar 13, 2021 7:13 AM

Reply
Question marked as Best reply

Posted on Mar 13, 2021 7:24 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

3 replies
Question marked as Best reply

Mar 13, 2021 7:24 AM in response to concertkey

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPad frozen -- won't launch apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.