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Syncing ‘Greyed out’ songs that I haven’t selected to sync

Hi... Please Help, this is driving me mad!!!!


So I’ve been round this many times and tried lots of different things.....


when I sync music to my iPhone using my windows laptop, I am getting a lot of extra songs added to my library.


they are copies of songs I have but they are greyed out. They are not songs I have selected to be synced. Some are songs I bought on iTunes, some are ones I previously bought and uploaded in other ways.


I don’t have WiFi sync or cloud library or anything like that turned on.


I deleted everything from phone and started syncing one album at a time to resolve, get so far in with it working, then suddenly a load of extra ‘greyed out’ songs appear....


so annoying.


any ideas?


photo below a random example of an album it has synced without me selecting it, if I sync the album I will have the songs available to play but still have these ghost copies also so each song will be listed twice unless I delete the ghost version....


thanks in advance

Posted on Mar 13, 2021 9:45 AM

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Question marked as Top-ranking reply

Posted on Mar 13, 2021 2:40 PM

The only suggestion I have is to completely remove iTunes and do a clean install. See the Removing and reinstalling iTunes and other software components section in:

Troubleshooting issues with iTunes for Wi… - Apple Community

This should not affect your music library, but it would be prudent to back it up first, just in case:

Move your iTunes library to a new computer - Apple Community

or

Back up and restore your iTunes library on your PC - Apple Support

If you still have these problems, then that may point to a corrupted music library.


Similar questions

1 reply
Question marked as Top-ranking reply

Mar 13, 2021 2:40 PM in response to RobP101

The only suggestion I have is to completely remove iTunes and do a clean install. See the Removing and reinstalling iTunes and other software components section in:

Troubleshooting issues with iTunes for Wi… - Apple Community

This should not affect your music library, but it would be prudent to back it up first, just in case:

Move your iTunes library to a new computer - Apple Community

or

Back up and restore your iTunes library on your PC - Apple Support

If you still have these problems, then that may point to a corrupted music library.


Syncing ‘Greyed out’ songs that I haven’t selected to sync

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