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atcy95 Author

Level 1

7 points

Ipad pro 11" 2018 - Unresponsive section on the screen

Dear All,

This problem started a week ago when I was jotting down something on the iPad using the apple pencil. Specifically, the central strip of the screen does not respond to pencil input, nor finger touch input. An image had been attached for illustration purpose.

These are the approaches that I had tried but they simply just didn't work to alleviate the problem.

Hard reset
Erase all settings and contents
Update to the latest iPad OS 14.4.1
Turn on touch accommodation (as suggested by some of the websites out there)
Turn on/off tap to wake

Do you guys have any better suggestion on what to do? Meanwhile, the iPad is 2 years old and no applecare was bought beforehand.

Thank you in advance.

iPad Pro, iPadOS 14

Posted on Mar 14, 2021 4:13 AM

Top-ranking reply

Reiarked

Level 2

474 points

Posted on Mar 14, 2021 9:09 AM

First of all Did your iPad bend or was damaged on that part of the screen somehow if yes then this part is damaged and will not function if No please reach out to Apple Repair Centre or Take advise from Apple Support

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Ipad pro 11" 2018 - Unresponsive section on the screen

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