Apple Card return for iPhone on installment plan

You do not owe more technically since you are not entitled to cash back for a purchase you did not make or returned. As far as reporting it follow these steps (you can also call Goldman Sachs at 1-877-255-5923.

Transaction issues

If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)

photo 1 - select the transaction

photo 2 - click the amount

photo 3 - click the link

If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.  

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

i am having the same problem with an iMac - except i got the taxes and 1 of 2 installments refunded. I am having trouble getting the second. Goldman says call apple bc it was an apple purchase. Apple says call Goldman bc it was financed through the Apple Card (which Goldman runs).