iPhone says it can't backup, but there's more than enough space on iCloud for next backup

My iPhone says it can't be backed up because there's not enough iCloud storage available:

But it also says the next backup size is only 1.22GB:

And I have 500GB of available iCloud storage:

Is there a problem with iCloud right now? I haven't added any huge amount of data in the two weeks since the last backup. What should I do?

iPhone 11 Pro Max

Posted on Mar 15, 2021 3:16 PM

Reply
1 reply

Mar 16, 2021 2:09 PM in response to misterwilliam

Hey there, misterwilliam!


Thanks so much for using Apple Support Communities.


We see that you're having some issues with your iCloud backup. Those screenshots were a big help.


The first place we'd recommend that you start is with the following article: If you can't back up to iCloud or if restore from iCloud backup failed


If you're still not having any luck, then it may be a good idea to reach out to Apple Support for additional assistance.


You can reach them here: Contact Apple Support


We hope that this information is helpful.


​Have a great day!

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iPhone says it can't backup, but there's more than enough space on iCloud for next backup

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