You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 8 Plus SN is for a product that has been replaced, Should I worry? What that means?

Hello!

I bought a used Iphone 8 plus from a store as a gift for my gf. After 6 months i was curious about how "original" is this device. Then i search for the serial number at her device and i put it on the apple suport search bar. The message was "Sorry, but this is the serial number for a product that has been replaced. Check your information and re-enter the serial number. If your information is correct, you may need to contact us."

Also, i tried with my serial number (iphone xs max also used) but it was fine. Should i worry? What that means?


[Re-Titled by Moderator]

Posted on Mar 15, 2021 5:22 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2021 9:01 PM

They aren't necessarily fake but they may be an item that Apple replaced under warranty but then never received the original item from the person who applied for warranty service. So they could be essentially "stolen" and Apple will not service them if there is a problem with them.

4 replies
Question marked as Top-ranking reply

Mar 15, 2021 9:01 PM in response to AndrewSrb97

They aren't necessarily fake but they may be an item that Apple replaced under warranty but then never received the original item from the person who applied for warranty service. So they could be essentially "stolen" and Apple will not service them if there is a problem with them.

iPhone 8 Plus SN is for a product that has been replaced, Should I worry? What that means?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.