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Cannot access app store, review account?

Upon a fresh account creation for an iPad 8th gen, it asks to "review account" information when attempting to download an app. This brings up a pop-up for iTunes for review. I have tried signing into iTunes multiple times but it just says "this account hasn't been used to download any apps yet".So I try to access the app store again, and the same thing happens. I tried signin from settings to my surprise I dont see an iTunes option in setting.


I've logged into the AppleID on the web, and there's no problem there. I've tried doing a complete phone reset, and upgrading to the latest OS, but that doesn't change anything.



Nothing can be downloaded whatsoever and it's rather frustrating.

iPad, iPadOS 14

Posted on Mar 15, 2021 8:34 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2021 8:43 PM

Jackspykar Said:

"Cannot access app store, review account?: Upon a fresh account creation for an iPad 8th gen, it asks to "review account" information when attempting to download an app. This brings up a pop-up for iTunes for review. I have tried signing into iTunes multiple times but it just says 'this account hasn't been used to download any apps yet'[...]."

-------


Confirming the Creation:

What happens when you use a different device? You are able to log into these forums. So, if the same account. then obliviously all is set.


Try the Following:

I. Restart your iPad:

A. Go Here: Restart your iPad - Apple Support

B. Manual Restart:

  1. Go to: Settings
  2. Tap: General
  3. Scroll:  to bottom
  4. Tap: Shut Down
  5. Power it back on. Does it work?


II. Remove Temporary Internet Files:

Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support



III. Try Updating the iOS:

Bug would be fixed aside from updates installed.

1. Backup First: Make a backup of your device using iCloud or your computer

2. Then, Update Using these Links:

1 reply
Question marked as Top-ranking reply

Mar 15, 2021 8:43 PM in response to Jackspykar

Jackspykar Said:

"Cannot access app store, review account?: Upon a fresh account creation for an iPad 8th gen, it asks to "review account" information when attempting to download an app. This brings up a pop-up for iTunes for review. I have tried signing into iTunes multiple times but it just says 'this account hasn't been used to download any apps yet'[...]."

-------


Confirming the Creation:

What happens when you use a different device? You are able to log into these forums. So, if the same account. then obliviously all is set.


Try the Following:

I. Restart your iPad:

A. Go Here: Restart your iPad - Apple Support

B. Manual Restart:

  1. Go to: Settings
  2. Tap: General
  3. Scroll:  to bottom
  4. Tap: Shut Down
  5. Power it back on. Does it work?


II. Remove Temporary Internet Files:

Go Here: Clear the History and Cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support



III. Try Updating the iOS:

Bug would be fixed aside from updates installed.

1. Backup First: Make a backup of your device using iCloud or your computer

2. Then, Update Using these Links:

Cannot access app store, review account?

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