MacBook Pro M1 WiFi issue

Hello everyone.

I recently bought a new MacBook Pro M1, and I am struggling with the WiFi connection since it first boot. I am running OSx 11.2.3 (20D91).


The WiFi connection is totally unstable and unreliable, even if it shows a good connection status. My iPhone has extremely better performance, and also my old 2012 Mac had it until its failure.


If I use a 5 GHz network, I can achieve a reasonable speed (about 50 Mbps), but it is totally unstable: the connection so often drops, especially when doing intense network tasks (i.e. video conferencing). The issue is even worse with 2.4 GHz networks.



Here the same speedtest with my iPhone


Here the net status


I am about 7 meters away from the router, if I move closer it works better, but I am very disappointed: I always worked from my desk, without any kind of issue, until trying this new Mac.


I already tried to set up the router as suggested by Apple, and also with other routers, I have similar problems.


Does anyone have any suggestions? (Moving closer to the router, or change it are not solutions: every other device here works, so also this M1 Mac does).


With my warmest regards,

Luca

MacBook Pro with Touch Bar

Posted on Mar 16, 2021 2:30 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2022 8:03 AM

This may be a little long but hopefully worth it for those of you using USB C hubs.


I had the same issue with my new 2021 MacBook Pro M1 Pro (and posted about it previously). It was intermittent, though. Ethernet still worked like a charm. They were very nice at Apple support, but they could not figure out the source after a bunch of calls. Because it was within my 90-day return period at Costco, I returned it and bought another one, figuring it was a bad wifi antenna. Now, the same thing is happening with the new one, but mainly right after it comes out of sleep (which is different behavior). I "usually" can resolve it by toggling my wifi on/off or restarting the machine. (So, I'm feeling a little guilty right now, which you'll know why after reading below because I otherwise loved that machine ... and I have been a Windows guy for the longest while.)


This morning after waking my machine from sleep, the same thing happened. Coincidentally, I was shopping yesterday on Amazon for a USB C hub for my daughter's MacBook Air and read one review that complained about the hub interfering with wifi connectivity. On a hunch just now, I unplugged my own USB C hub, and voila, my Speedtest.net download speeds returned to normal (e.g., 350/380 Mbps). I plugged it back in, and everything gradually slows down (eventually dropping to 1 Mbps to 25 Mbps). I repeated this process multiple times just now with the same consistent response.


My current setup is a USB C hub plugged into the USB C port on the right side of my machine. Connected to that hub is a powered USB-A hub. (I tried just now stretching the cords to their full lengths to create some separation, with no change.) Between the two hubs, I have connected the following devices: HDMI monitor, wired Logitech keyboard, wired Logitech mouse, Logitech HD 1080p webcam, Envato Wave 3 microphone (which is very new), and a Wacom tablet (just connected the other day for first time). I am using the HDMI port on the right side of the machine (so I can have dual monitors). On the left side, I have an SSD connected via USB C (also recently connected), and the audio jack connected to external speakers.


Things are sorta better now on their own, which typically happens, but not great. On a side note, once the problem occurs, Safari has a much harder time bouncing back than Chrome does, at least this morning it does. However, I just tried unchecking "Limit IP Address Tracking" as suggested above, and Safari is doing better than it was - now 185 Mbps on average versus Chrome's average of 220 Mbps. Neither of these speeds is as good as my top speeds without the hub plugged in.


On another note, I have no bluetooth devices connected to my machine (or hub). I disabled bluetooth anyway, but it doesn't seem to improve things back to the 350/380 Mbps range.


I will continue to diagnose and see if I can pinpoint the actual device causing the problem (which is probably the USB C hub). I may order a bunch of different hubs, but if you want one with a lot of ports, they're all third-party. I shelled out $69 yesterday to buy Apple's own USB-C Digital AV Multiport Adapter, on top of another third-party one for my daughter, but that's only because it's for her. I typically am too cheap when buying things for myself (my MacBook being the sole exception ... my previous Windows laptop was $500), but I may now consider doing the same for myself. If I learn anything new, I will report here.


Sorry this is so long.


Similar questions

196 replies

Dec 11, 2021 8:07 AM in response to jkc120

Yes, I am still experiencing this, but it's a little different now. I installed the 12.0.1 update the night of December 8 (i.e., two nights ago). All was okay yesterday, but it just happened to me again, albeit a little differently. Prior to the update, I used to lose my connection altogether, but if I either disconnected and reconnected to the network or restarted my MacBook, everything was normal afterwards. This happened both on my home network and on a hotspot away from home, by the way. Just now, it's downloading around 9 - 17 Mbps (but still uploading normally at around 20). My iPhone by comparison is downloading at 175-ish. However, I just forgot my network, and re-established it, and this did not fix anything. I also restarted the machine, and this also did not fix anything. At least I'm not completely disconnected. I bought my MacBook Pro M1 (Pro chip, 16GB, 1TB) at Costco and am still well within my return period of 90 days ... which is why I always buy all my computers at Costco or Sam's Club. Any suggestions? Do I call Apple support? Or is that going to be an unproductive use of my time?

Dec 13, 2021 7:38 PM in response to lgilardi

My new 16 inch M1 Max MBP is having the same Wifi issue. Sometimes the internet would stop working after the laptop woke up from sleep mode. Simply restarting the Wifi didn't help at all. I had to restart the laptop to get the Wifi to work again. All my other devices never had any trouble connecting to my Wifi, only the new M1 Max MBP has this issue. The Wifi issue and the system out of memory issue on the M1 Macbooks are so annoying. Please get them fixed ASAP. It's a brick without Wifi.

Dec 16, 2021 2:04 PM in response to Grant Bennet-Alder

So just to be clear my wifi works most of the time these days. Here's the spectrum display with everything but my networks filtered out:



Orbi does not use the blue channels, I think because they are required to shut down automatically if stray signals at a certain frequency are detected. That is a royal pain when it happens because your 5 Ghz network disappears and it takes minutes for it to come back. However, I kinda wish I could have access to that range ... because here are the rest of the networks visible to me:



Dec 16, 2021 3:33 PM in response to Grant Bennet-Alder

I tried to reduce the width of the channel and all it left me with was 802.11/a in the 5 Ghz range.


Not sure why.


My speed is fast enough given the crowded airways - most of the other signals are not that strong, just a couple are.


And let's not forget - it worked flawlessly with a 2019 laptop. And now when things work, which is most of the time, I get about 600 mbps if I am close to the base station. I get 400+ mbps if I am going through the satellite. I got 20 mbps (maybe) when using 20 Mhz pathways. That might be an Orbi issue: I said use 20 Mhz instead of 40 Mhz and it said "OK - no 802.11/N or AC or AX for you!"


Dec 19, 2021 11:46 AM in response to sezgig

I am having the same exact issue. New MacBook Air with M1 and it keeps dropping my 5G network and disconnecting my other devices on the network. I know for a fact it is the computer and not the router or network because it literally started once I connected the new macbook air and I never had this issue with my old macbook air. Any solutions besides an ethernet cord or moving closer to the router?

Dec 21, 2021 8:09 AM in response to Chords

It is impossible to debug Wi-Fi issues in isolation, because each Mac is used in a "network neighborhood", not is a clean room. The interactions between your Router(s), your home construction and distance from Router, your neighbors' Routers, and interference from baby monitors, microwave ovens and portable landline phones is very difficult to tease apart.


I sincerely doubt your results will be any different in six months. If you don't have time to start a new discussion and do some debugging now, that may be a solution that works for you now, but is NOT a good recommendation for other Users.

Dec 21, 2021 8:18 AM in response to Grant Bennet-Alder

I don't see how any of your answers helps this thread Grant Bennet-Alder... Until apple finds a fix people are gonna keep posting here. Live with it. Is it EMI? is it software? is it hardware? Nobody knows, not even apple it seems. So quit bashing on those who report the problem here. It's is frustrating enough already, there is no need for your negative "waves" here. Please. Best Regards

Dec 26, 2021 10:15 PM in response to jeremy_v

I am facing the same issue with my MacBook Air since first boot, with a single wifi connection where all my other devices work perfectly.

None of the above solutions have worked.

My connection drops when using no other apps than simply surfing whether on safari.

And the worst! A brand like apple who boasts of the best products and the best service, does nothing better than blaming it on other apps!

Dec 28, 2021 2:07 PM in response to jeremy_v

Hi, same problem with brand new M1 Pro. Wifi connection is just diabolical. I have a 2012 Pro which has much better connectivity. Hopefully Apple can produce a fix soon. I travel a lot and need connectivity. The personal hotspot connection is generally poor on my macs. Bluetooth is generally poor as well. Never seen anything like these Wifi problems on a $2.5k device. Not Apples finest moment!

Jan 3, 2022 11:52 PM in response to Grant Bennet-Alder

This is the most ridiculous thing I’ve ever heard. I upgraded from a 2017 mbp to this *ultimately superior M1 product* only to not be able to share my screen during a teams meeting from the exact same spot in my house as I used to on the one? How is this anyones fault but the engineers? lol… I mean, I love the 14in MacBooks, but clearly it’s not a good design choice to retire a technology until it’s replacement is available to most of your consumers, right?

Jan 5, 2022 1:20 AM in response to lgilardi

Exactly the same problem: a brand new macbookair m1, ram 16 GB (Big Sur 11.6.2), and whenever I need a stable connection, which -in these pandemic times- means everyday, I've to go back to my Mbp 2015. Same room, same distance from the router, same enviroment, same chair and no Zoom or Meet conference are possible with the M1 connection, but even just browsing on the net becomes an annoying experience. Franckly intolerable. Di anyone solve with Monterey?

Jan 12, 2022 5:34 AM in response to Grant Bennet-Alder

He isn't being irate. He is correct. My husband and I both bought these new devices and we are both having problems connecting to the point that the computer is almost not usable. I am trying to download plain word files from my Icloud storage (not a weird 3rd party app) and in an hour and half, not one file has downloaded. I can't open them from this device. That is an issue.

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MacBook Pro M1 WiFi issue

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