Weird issue with “reduce loud sounds”

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Level 1

9 points

Weird issue with “reduce loud sounds”

Hi

im having some issues with the “reduce loud sounds” feature on my Apple tv. After some time it just stop working and the only way that i can get it to work is by restarting.

I dont know when or why it stops working but it does. And when it happens i cant switch it on or off in the menu (it defaults back to the setting it was on) and when i try in the apps (Netflix, amazon and so on) there is no audible difference.

Am i the only one with the issue?

Apple TV 4K, tvOS 14

Posted on Mar 16, 2021 8:06 AM

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Answer 1

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Urquhart1244

Community+ 2024

Level 10

139,788 points

Mar 16, 2021 3:04 PM in response to SimonHolmR

I have had that settings both on and off for extended periods of time without issue. It is audio post-processing for the whole device, and should therefore work equally across all apps. What is causing your issue is likely isolated to your setup. If you can’t find a remedy otherwise, then you may need to reset the device.

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Answer 2

rkaufmann87

Level 10

140,688 points

Mar 16, 2021 8:44 AM in response to SimonHolmR

I have to admit I am not familiar with that feature, however pleaser try restarting in Safe Mode and doing an NVRAM reset and see if the issue is handled. If you have never done these please use the links below to learn how:

Safe Mode Reset instructions

NVRAM Reset

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Answer 3

rkaufmann87

Level 10

140,688 points

Mar 16, 2021 9:15 AM in response to Urquhart1244

Yes, totally my error. I thought the OPs post was in an iMac forum, apparently I clicked the wrong tab. I have tabs open on my browser for Apple TV and iMacs.

My apologies to the community and to the OP.

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