unable to sign in to because of a problem communicating with iCloud

getting this message (unable to sign in to because of a problem communicating with iCloud) when sign in to iCloud from the iphone.

Posted on Mar 16, 2021 8:57 AM

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Question marked as Top-ranking reply

Posted on Mar 17, 2021 8:28 AM

Hello naama116,


Thanks for reaching out to the Apple Support Communities. We understand you are experiencing some issues trying to sign in to iCloud on your device. We are happy to help provide some guidance.


This error message could come up for a few reasons. One reason we want to check is to make sure that your device can connect to the internet. If you try accessing a website using Safari or another web browser, are you getting any error messages there? What happens if you try signing in to iCloud on a different network connection or different Wi-Fi network?


We also have some great information listed in the following article that goes over some common issues and things to check:


If you can't connect or sign in to iCloud


Keep us updated on how it goes or if you have any questions. We hope this information helps.


Cheers.

1 reply
Question marked as Top-ranking reply

Mar 17, 2021 8:28 AM in response to naama116

Hello naama116,


Thanks for reaching out to the Apple Support Communities. We understand you are experiencing some issues trying to sign in to iCloud on your device. We are happy to help provide some guidance.


This error message could come up for a few reasons. One reason we want to check is to make sure that your device can connect to the internet. If you try accessing a website using Safari or another web browser, are you getting any error messages there? What happens if you try signing in to iCloud on a different network connection or different Wi-Fi network?


We also have some great information listed in the following article that goes over some common issues and things to check:


If you can't connect or sign in to iCloud


Keep us updated on how it goes or if you have any questions. We hope this information helps.


Cheers.

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unable to sign in to because of a problem communicating with iCloud

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