Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

black screen with spinning wheel/dial in center will not shut down or respond

ipad has a black screen with spinning wheel/dial in center will not shut down. or respond


iPad, iPadOS 14

Posted on Mar 16, 2021 11:44 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2021 11:51 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

2 replies
Question marked as Top-ranking reply

Mar 16, 2021 11:51 AM in response to iffingra

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

black screen with spinning wheel/dial in center will not shut down or respond

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.