Safari 14.1 Failure

Question

Level 1

9 points

Safari 14.1 Failure

I'm currently running Safari 14.1 on macOS Catalina 10.15.7 and im having trouble with some pages showing the message "This Webpage was reloaded because a problem occurred", it refreshes it like 5 times and then it shows a plane screen with the button "Reload Webpage"

Is anyone having the same problem?

a page that crashes in my Mac is account.adobe.com

I've tried the page in other Mac's Safari and on Google Chrome in the same Mac and it works...

Contacted support 3 times followed all steps and it keeps failing...

MacBook Pro 13″, macOS 10.15

Posted on Mar 16, 2021 2:19 PM

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Answer 1

May 7, 2021 5:18 AM in response to CA-73

Hi

This may help.

Many posts in the forum on this issue. If you recently updated to Safari 14.1 there was a bug in the version last week that caused problems with sites that use JavaScript. This included banks, ebay and others. I have posted a summary on the recent situation that caused page load issues including tests to identify the problem version of Safari, workarounds and an updated solution including how to find the update download. NOTE: Scroll /read to the end for a recent update and summary, first solution was a workaround.

https://discussions.apple.com/thread/252710814?answerId=255146246022#255146246022

I hope this helps

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Answer 2

Mar 16, 2021 3:50 PM in response to cjoannons

I can read, but considering Big Sur 11.2.3 does not yet have Safari 14.1, Apple would not have provided it to Catalina users via a normal Software Update, and not to Big Sur users, who remain at 14.0.3.

Did you scarf Safari 14.1 from a beta release of Big Sur 11.3 and retrofit onto Catalina? Or download it from the non-Apple web?

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Answer 3

cjoannons Author

Level 1

9 points

Mar 16, 2021 4:05 PM in response to QuickTimeKirk

Yo dude chill... If I'm asking for help it's because I can't use Safari normally and I have work to do... Pandemic On-Line University is not gonna stop just because I don't have a fully functional Mac...

That's why I need help and answers.

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Answer 4

djogon

Level 1

4 points

Apr 30, 2021 11:44 AM in response to QuickTimeKirk

I'm having the same issue. Can't even log into my bank any longer.

Running Safari 14.1 (14611.1.21.161.5) which got installed as part of the latest Mojave update.

Not sure what to do - I'd hate to completely ditch Safari, but it seems I have to. Can't keep switching to another browser for 20% of the pages I visit. This is just plain broken!

I'd love to downgrade, but no idea how...

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Answer 5

CA-73

Level 1

4 points

May 6, 2021 7:36 PM in response to djogon

Same thing happened to me. Sad that Apple sent out an update with this significant bug that was observed back in min-March. They have now sent out a corrected version late on May 4. It is available on software update. The build # ends in .7 instead of the one we have. I'm waiting a few days just in case the corrected version has remaining bugs and we go through another iteration . Hope this helps.

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