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Apple TV Model A1625

My Apple TV will not connect to my network via the ethernet cable. It will only connect via Wi-Fi. I have checked all the ethernet connections by plugging in a different device and nothing is wrong with the cables. It is the Apple TV. This just started happening recently. Any ideas how to fix this?

Apple TV HD, tvOS 14

Posted on Mar 16, 2021 7:14 PM

Reply
1 reply

Mar 17, 2021 1:31 PM in response to chadwick293

Hello chadwick293,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to use ethernet on your Apple TV for internet access. To help with this, please reset your Apple TV with the steps in this Apple resource, and then contact Apple directly if you need any further assistance.



Reset Apple TV

Get Support 



Cheers!

Apple TV Model A1625

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