My iPhone 11 brought January of 2020 is unresponsive and can only use the on/off button and the volume button. I’m not sure why this is happening and do not know what to do as the screen in unresponsive :/
iPhone 11, iOS 14
Make sure your screen is clean and free of any debris or water. Disconnect any Lightning or USB-C accessories. If your screen works after removing an accessory, try using a different outlet, cable, or charger. Remove any cases or screen protectors.
If the screen isn't working on your iPhone or iPad - Apple ...
iPhone 11 screen not working
