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angran Author

Level 1

4 points

iphoneX

Hi,

My iPhone X is broken, and won't turn on.

I do need to get the info from it and transit to another new phone, I wonder if there's any better way to get it replaced with you guys? or should I just purchase a new phone>?

iPhone XS, iOS 13

Posted on Mar 17, 2021 11:46 AM

Top-ranking reply

Michael Black

Level 10

80,448 points

Posted on Mar 17, 2021 1:12 PM

If it won’t turn on there is no way to back it up now. So I hope you were using automatic iCloud backups or had made a recent iTunes backup.

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