Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AppleCare

Hi I purchased my IPhone 12pro in Dec. i bought the phone in Dec but didn’t arrive until February. They said that I have a year free of AppleCare. I wanted to verify this and/or pay for additional AppleCare. I tried the check Apple care address but it didn’t give me an answer or anything for that matter when I put in my Serial Number. Can you possibly confirm whether or not I am covered? And let me know how I can purchase AppleCare for my phone?

iPhone 12 Pro, iOS 14

Posted on Mar 17, 2021 12:57 PM

Reply
Question marked as Best reply

Posted on Mar 17, 2021 1:10 PM

Check your serial number at https://checkcoverage.apple.com/


If it already has AppleCare+ you’ll see it like the attached picture. If not it will say something like limited/one year warranty. If you don’t see an option to add AppleCare+ just click the blue “Contact Apple Support” you also see in the attached pic.

1 reply
Question marked as Best reply

Mar 17, 2021 1:10 PM in response to GoldenintheBurgh

Check your serial number at https://checkcoverage.apple.com/


If it already has AppleCare+ you’ll see it like the attached picture. If not it will say something like limited/one year warranty. If you don’t see an option to add AppleCare+ just click the blue “Contact Apple Support” you also see in the attached pic.

AppleCare

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.