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My FaceTime audio is low to the other person.

So I’m on FaceTime with my friend and he can’t hear me unless I talk right into the speaker. It never used to be like that now it’s acting up how can I fix this ?

Posted on Mar 17, 2021 11:15 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2021 11:45 AM

Hiya cayleb35,


We're understanding that when using FaceTime, the person you're communicating with is not hearing you very loudly.


Without knowing what device we're working with, we'd like to provide you with some general troubleshooting steps.


Let's isolate to a built-in microphone or all input in general. If you use an external microphone, such as one on a pair of EarPods or headphones, is there any change?


If we're working on a device that has a case on it, does removing that case improve the situation? Also, we'd like to have you clean your device's microphone(s) and see if that improves things. You'll find some information on how below. For an iPhone, iPad or, iPod touch you can use a clean, dry, soft-bristled brush to clean the microphones and receiver.


How to clean your Apple products


Let us know if you see any improvement.

1 reply
Question marked as Top-ranking reply

Mar 19, 2021 11:45 AM in response to cayleb35

Hiya cayleb35,


We're understanding that when using FaceTime, the person you're communicating with is not hearing you very loudly.


Without knowing what device we're working with, we'd like to provide you with some general troubleshooting steps.


Let's isolate to a built-in microphone or all input in general. If you use an external microphone, such as one on a pair of EarPods or headphones, is there any change?


If we're working on a device that has a case on it, does removing that case improve the situation? Also, we'd like to have you clean your device's microphone(s) and see if that improves things. You'll find some information on how below. For an iPhone, iPad or, iPod touch you can use a clean, dry, soft-bristled brush to clean the microphones and receiver.


How to clean your Apple products


Let us know if you see any improvement.

My FaceTime audio is low to the other person.

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