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I have Iphone 11 Pro. I forget my APPLE ID password and can't reset it. Now when I tried to log in from "https://iforgot.apple.com/password/verify/appleid" I get this message: This Apple ID is either not valid or not supported
iPhone 11 Pro, iOS 14
I have contacted support a couple of times, first-time agent got me engaged for 30 mins and he didn't have any solution with him, eventually, he assigned me a Case Id and said when you will call in the future share this.
Second time I called agent, and told her my Case Id, call got hanged and agent disappeared
It was sort of frustrating to contact support.
I simply want to know, what exactly this error is: "This Apple ID is either not valid or not supported" , as all support articles I had visited ask for Apple Id, unfortunately, my Apple ID isn't getting recognized and the message isn't clear at the same time. If I try creating a new account with the same id, it says this id not available.
I have contacted support a couple of times, first-time agent got me engaged for 30 mins and he didn't have any solution with him, eventually, he assigned me a Case Id and said when you will call in the future share this.
Second time I called agent, and told her my Case Id, call got hanged and agent disappeared
It was sort of frustrating to contact support.
I simply want to know, what exactly this error is: "This Apple ID is either not valid or not supported" , as all support articles I had visited ask for Apple Id, unfortunately, my Apple ID isn't getting recognized and the message isn't clear at the same time. If I try creating a new account with the same id, it says this id not available.
In my last contact with APPLE support, they shared the link where if I have the purchase invoice I can upload that and they will unlock my device. Unfortunately, I didn't have an invoice with me, I tried contacting the store from where I purchased the mobile, they told me they don't have such a policy to share a copy of the invoice.
The frustrating thing for me is: The Gmail id set up on my iPhone belongs to me, but unfortunately there is no step forward as I always get this msg "This Apple ID is either not valid or not supported" , strange to see that I still haven't get the answer what exactly this message means.
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
here is the link if this could help you out:
I have the same issue and contacted Apple Support without any solution. I lost all my back up and everything related to my old account
[Personal Information Edited by Moderator]
Can you please share the link with us? I have invoices.
This Apple ID is either not valid or not supported
