connect to itunes/apple stuck in the a loop

Hi, my logo stuck in a loop on my iphone 11. I tried to force reboot but it is still there. I understood I need to connect to itunes . As such, I download itunes on my laptop. but when I connect my iphone with the wire, the itunes does not aware my phone is connected (maybe beacause of the logo-stuck issue). Please let me know what I should do. Thanks! Zachi

Posted on Mar 18, 2021 9:50 AM

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1 reply

LD150

Level 10

100,095 points

Mar 18, 2021 9:56 AM in response to zachi16

Stuck on apple logo

see the steps in the following article:

If your iPhone is stuck on the Apple logo

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connect to itunes/apple stuck in the a loop

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