Since yesterday (2021-03-18) videos on udemy in Safari show a black screen. Audio is working. The courses play and load fine in Firefox and Google Chrome.
macOS 11.2.3 MacBook Pro 15-inch Mid 2015
Can someone confirm this? Thank you.
MacBook Pro 15″, macOS 11.2
Try suggestions given here.
https://support.udemy.com/hc/en-us/articles/229231227-How-to-Troubleshoot-Audio-Video-Issues
Clear all website data
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Enable Develop menu, click Develop in the menu bar and then Empty Caches from the dropdown.
https://support.apple.com/guide/safari/use-the-developer-tools-in-the-develop-menu-sfri20948/mac
Try suggestions given here.
https://support.udemy.com/hc/en-us/articles/229231227-How-to-Troubleshoot-Audio-Video-Issues
Clear all website data
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Enable Develop menu, click Develop in the menu bar and then Empty Caches from the dropdown.
https://support.apple.com/guide/safari/use-the-developer-tools-in-the-develop-menu-sfri20948/mac
Yes.
Try suggestions given here. https://support.apple.com/en-us/HT204098
I am nor a subscriber to udemy courses
I have done all of that before I even asked on this forum. Thank you for suggesting that anyways. I don't use extensions, it won't work in a private window, all caches cleared all cookies gone - same. It works on this macbook in Firefox and in Chrome perfectly. It works on the iMac in Safari (same OS version, same Safari Version).
So, once again: can someone who runs macOS 11.2.3 and Safari 14.0.3 on a macbook pro from after 2015 and who has subscribed to a udemy course confirm that they can watch that course with the video showing?
Because if they have the same issue I can stop digging through this box and wait for a fix. And if it works for them I am happy to hunt down what causes it on my machine/setup. (and please no more links - I have all the links I need, thank you)
Maybe you misread my question... here is a screenshot - the video is running, the audio is playing and the timeline cursor hover brings up the image that should be on the big view - which is black. Does this work for you on the same macOS version with the same Safari version? If you don't have the same versions or you don't have a udemy course you are watching (not the preview ones before you buy), then you can't really help me. Thank you
Hi domini23,
Thank you for the suggestions.
so you can watch udemy courses in Safari on a macbook? Audio and Video play?
That works for me too.
Are you on macOS 11.2.3 and can you watch a udemy course you have bought on Safari 14.0.3 ? Thank you...
udemy video black screen
