Since yesterday (2021-03-18) videos on udemy in Safari show a black screen. Audio is working. The courses play and load fine in Firefox and Google Chrome.
macOS 11.2.3 MacBook Pro 15-inch Mid 2015
Can someone confirm this? Thank you.
MacBook Pro 15″, macOS 11.2
I have done all of that before I even asked on this forum. Thank you for suggesting that anyways. I don't use extensions, it won't work in a private window, all caches cleared all cookies gone - same. It works on this macbook in Firefox and in Chrome perfectly. It works on the iMac in Safari (same OS version, same Safari Version).
So, once again: can someone who runs macOS 11.2.3 and Safari 14.0.3 on a macbook pro from after 2015 and who has subscribed to a udemy course confirm that they can watch that course with the video showing?
Because if they have the same issue I can stop digging through this box and wait for a fix. And if it works for them I am happy to hunt down what causes it on my machine/setup. (and please no more links - I have all the links I need, thank you)
I have done all of that before I even asked on this forum. Thank you for suggesting that anyways. I don't use extensions, it won't work in a private window, all caches cleared all cookies gone - same. It works on this macbook in Firefox and in Chrome perfectly. It works on the iMac in Safari (same OS version, same Safari Version).
So, once again: can someone who runs macOS 11.2.3 and Safari 14.0.3 on a macbook pro from after 2015 and who has subscribed to a udemy course confirm that they can watch that course with the video showing?
Because if they have the same issue I can stop digging through this box and wait for a fix. And if it works for them I am happy to hunt down what causes it on my machine/setup. (and please no more links - I have all the links I need, thank you)
Try suggestions given here.
https://support.udemy.com/hc/en-us/articles/229231227-How-to-Troubleshoot-Audio-Video-Issues
Clear all website data
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Enable Develop menu, click Develop in the menu bar and then Empty Caches from the dropdown.
https://support.apple.com/guide/safari/use-the-developer-tools-in-the-develop-menu-sfri20948/mac
Maybe you misread my question... here is a screenshot - the video is running, the audio is playing and the timeline cursor hover brings up the image that should be on the big view - which is black. Does this work for you on the same macOS version with the same Safari version? If you don't have the same versions or you don't have a udemy course you are watching (not the preview ones before you buy), then you can't really help me. Thank you
Yes.
Try suggestions given here. https://support.apple.com/en-us/HT204098
I am nor a subscriber to udemy courses
That works for me too.
Are you on macOS 11.2.3 and can you watch a udemy course you have bought on Safari 14.0.3 ? Thank you...
Hi domini23,
Thank you for the suggestions.
so you can watch udemy courses in Safari on a macbook? Audio and Video play?
udemy video black screen
