I made a hotel reservation on Jan 2020 for rooms on Miami, FL in Jan 2021. I was informed by the hotel that the reservation was cancelled in May 2020. After 2 disputes, Apple Card has ruled in favor of the merchant and refuses to give me refund. How is this fair to a customer of Apple Card?
This is a user to user forum. We cannot speculate about fairness and policies regarding customers (even if we are customers ourselves). Did you dispute through Apple?
If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)
photo 1 - select the transaction
photo 2 - click the amount
photo 3 - click the link
There is no answer we can provide to this situation.
Thank you. Yes, I have disputed it multiple times, to no avail.
Dispute a hotel reservation that was canceled
