Since the iPad OS 14 update, when using files, I try to open large PDFs (30+MB or 50+Pages) and it continually fails to load the full file. I’ve tried deleting and re-installing, tried to load other files, delete them and re-download them, I’ve reset my iPad completely, restarted it, and all software is up to date.
iPad Pro, iPadOS 13
Hello Tr4ck3r,
We see that you're having some PDF issues. We'd be happy to look in to this with you and see what's going on here!
Could you please confirm what exactly happens when opening a large PDF? Does it load temporarily and then eventually close, or do you see an error?
Are these PDF files stored on the iPad or being opened through an app like Mail?
Cheers!
Large PDF’s keep crashing
