You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes gift card says it hasn’t been properly activated

So I bought a 10 gift-card for iTunes and it says it hasn’t been properly activated. What do I do now?



[Re-Titled by Moderator]

Posted on Mar 19, 2021 5:06 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2021 5:24 PM

9— Said:

"Gift card: So I bought a 10 gift-card for iTunes and it says it hasn’t been properly activated. What do I do now?"

-------


What to do:


I. You Need to Contact the Seller:

Whomever the seller is, ask them for a refund.


II. Where was this Purchased?

A. Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be held accountable and if you can get your money back.


B. In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your monkey back.


Or...


C. A Retailer?:

If purchased at a retailer, take it back, asking what your options are for return. Gift Card return policies vary by rules of law. So, take to the Manager, asking if you can get a new card.


III. Avoiding Scams:

In all recommend getting it at a retailer - that way you can easily avoid scams. Getting it online might result in scams (and plenty are reported). So, go to a retailer, and then add it to your Apple Account right then-and-there after the transaction goes through at the cash register. It'd be more safe, from what read on these forums.

Go Here:

1 reply
Question marked as Top-ranking reply

Mar 19, 2021 5:24 PM in response to 9—

9— Said:

"Gift card: So I bought a 10 gift-card for iTunes and it says it hasn’t been properly activated. What do I do now?"

-------


What to do:


I. You Need to Contact the Seller:

Whomever the seller is, ask them for a refund.


II. Where was this Purchased?

A. Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be held accountable and if you can get your money back.


B. In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your monkey back.


Or...


C. A Retailer?:

If purchased at a retailer, take it back, asking what your options are for return. Gift Card return policies vary by rules of law. So, take to the Manager, asking if you can get a new card.


III. Avoiding Scams:

In all recommend getting it at a retailer - that way you can easily avoid scams. Getting it online might result in scams (and plenty are reported). So, go to a retailer, and then add it to your Apple Account right then-and-there after the transaction goes through at the cash register. It'd be more safe, from what read on these forums.

Go Here:

iTunes gift card says it hasn’t been properly activated

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.