Apple TV 4k can't play videos on youtube

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Level 1

5 points

Apple TV 4k can't play videos on youtube

It was working fine in the previous days. But from today it can't play any video on youtube ( I use youtube app on Apple TV). I kept getting 'something went wrong' message and ask me to 'send report' or 'back'.

Does anyone know what's going on?

Thanks!

Apple TV 4K

Posted on Mar 19, 2021 7:00 PM

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Answer 1

Top-ranking reply

Urquhart1244

Community+ 2024

Level 10

142,818 points

Mar 20, 2021 4:52 AM in response to jacky281

Try if it makes a difference for being signed in, or not.

Try this for any misbehaving app:

Force-quit the app, then relaunch and try again.
If the issue persists, restart the device, then relaunch and try again.
If the issue still persists, delete the app, re-download and try again.
If the issue still persists after that, then contact the app developer for further assistance.

(The YouTube app on my Apple TV 4K doesn’t seem affected by the same issue, although I wouldn’t know what videos you tried.)

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Answer 2

Dvecchio

Level 1

12 points

Mar 22, 2021 12:08 PM in response to Urquhart1244

I WAS able to play videos when I don't sign in, but once I do it fails and continues to do so even if I log out again. I've rebooted Apple TV and deleted and re-installed YouTube app. This just start a couple days ago.

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Apple TV 4k can't play videos on youtube

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