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Billing issue

So my videostar subscription renewed on its own after I added a payment method to my icloud account, I had no money left on the scary and removed it but somehow it still says that I am having billing issues because of the videostar app. I am unable to download any apps without it saying “there was a billing issue” and having me put in my apple ID password in multiple times, how do i fix this?

Posted on Mar 19, 2021 10:54 PM

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Posted on Mar 20, 2021 7:35 AM

You have a pending charge on your account, You must add a card that has enough money to pay off the pending charge.


See:

If your payment method is declined in the App Store or iTunes Store - Apple Support


Good luck!



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2 replies

Mar 20, 2021 8:02 AM in response to jaidyn97

If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





Billing issue

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