You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Billing issue

So my videostar subscription renewed on its own after I added a payment method to my icloud account, I had no money left on the scary and removed it but somehow it still says that I am having billing issues because of the videostar app. I am unable to download any apps without it saying “there was a billing issue” and having me put in my apple ID password in multiple times, how do i fix this?

Posted on Mar 19, 2021 10:54 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2021 7:35 AM

You have a pending charge on your account, You must add a card that has enough money to pay off the pending charge.


See:

If your payment method is declined in the App Store or iTunes Store - Apple Support


Good luck!



Similar questions

2 replies

Mar 20, 2021 8:02 AM in response to jaidyn97

If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.





Billing issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.