macbook air touch ID
My Touch ID will not allow me to add finger print. Just says “Failed” without giving me an opportunity to try and add a finger print.
MacBook Air 13″, macOS 11.2
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Restart in Safe Mode - Shift - immediately at restart. Does a repair disk, clear cache files and only loads Apple Software and Fonts. It will load slowly - normal. Once Logged in it will look and perform differently - also normal. Test by removing all fingerprints and add a New one. Does it allow this to happen in this Mode ( Safe )?
If unsuccessful - again shutdown and connect to charger. For Intel Reset SMC perform 3x . For M1 - Hold Power Button / Touch ID ( same button ) for 10 seconds and perform 3x