Heya!
My grandma forgot her appleID password and her Ipad2 ask for it in the activation lock. I also tried to answer her 2 questions but her answers where (probably both) wrong.
How can I unlock this on her Ipad, that she just can check her facebook and instagram. That's the only thing she does on that thing.
[Edited by Moderator]
the activation lock is not really on the ipad it's a
theft protection measure on apples servers
it needs to be removed
How to remove Activation Lock - Apple Support
if you don't know your appleID
if that does not help you then you need the assistance
of apple
Additional Support - Activation Lock (apple.com)
and or Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple
the activation lock is not really on the ipad it's a
theft protection measure on apples servers
it needs to be removed
How to remove Activation Lock - Apple Support
if you don't know your appleID
if that does not help you then you need the assistance
of apple
Additional Support - Activation Lock (apple.com)
and or Get Support (apple.com) , Genius Bar Reservation and Apple Support Options - Apple
Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:
Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Turn off Activation Lock – Apple Support
As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.
If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:
How to remove Activation Lock - Apple Support & start an Activation Lock support request.
However, you should be able to recover your AppleID credentials without assistance...
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to any one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Forgot Apple ID password
