You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My phone battery is dead so I installed a new battery. How do I install and know that the battery is genuine?

My phone battery is dead so I installed a new battery. How do I install and know that the battery is genuine?

Posted on Mar 20, 2021 7:57 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2021 8:06 AM

  • If you bought a battery to install yourself, it is NOT authentic
  • Apple does NOT sell parts to anyone
  • Opening your phone to do a DIY battery replacement will prevent you from EVER getting any support for your phone from Apple. We can't help you either
  • It is a BAD idea to self service iPhone
  • You are on your own here
3 replies
Question marked as Top-ranking reply

Mar 20, 2021 8:06 AM in response to supun225

  • If you bought a battery to install yourself, it is NOT authentic
  • Apple does NOT sell parts to anyone
  • Opening your phone to do a DIY battery replacement will prevent you from EVER getting any support for your phone from Apple. We can't help you either
  • It is a BAD idea to self service iPhone
  • You are on your own here

My phone battery is dead so I installed a new battery. How do I install and know that the battery is genuine?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.