Supervised / non-supervised devices in Apple Business Manager

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Level 1

5 points

Supervised / non-supervised devices in Apple Business Manager

We are developing a private app. Until now we were doing Ad Hoc deployment using MDM solution to deploy the app on registered devices.

We are now investigating possibility to deploy the app as a Custom App through the Apple Business Manager. We have registered our organisation and configure our App in App Store Connect for private distribution to some specific organisation ID.

We have currently iPads already enrolled in our MDM solution, some that we own and are supervised and some that we don't own and are not supervised. We are a bit confused regarding the possibility to deploy the app on all those devices using our ABM account.

Is it possible to register non supervised devices in ABM? or is it a requirement to supervise the device?
For the supervised devices that we own and which are already registered in our MDM, is it possible to make them appear in the ABM without having to re-enroll them using Apple Configurator?

Thanks for your help.

Posted on Mar 21, 2021 4:32 AM

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Answer 1

Top-ranking reply

pr-art-ger Author

Level 1

5 points

Mar 23, 2021 5:34 AM in response to pr-art-ger

We have found out that once the app is published to ABM, we can integrate the VPP account with the MDM solution and deploy the app through the MDM portal. There is no need to add the devices in ABM to achieve this. This way it's possible to deploy the custom app on both supervised and non-supervised devices that we have registered in the MDM solution.

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Answer 2

Sharon_419

Community Specialist

Mar 22, 2021 6:23 AM in response to pr-art-ger

Hey there pr-art-ger,

Thank you for using the Apple Support Communities! We understand you've got a few questions specifically related to Apple Business Manager. These are definitely important questions to get answered and we'll get you pointed in the right direction.

In order to get the best guidance when it comes to using Apple Business Manager, you're going to need specialized support. Please take a look at the links below for direction on getting in touch with Apple Business Manager Support:

Apple Business Manager User Guide - Apple Support

Get Support for Apple Business Manager - Apple Support

Business - Official Apple Support

Take care.

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