iTunes kaart gekocht maar werkt niet

Carla,

You're very welcome! We're happy to help point you in the right direction for this specific issue.

If you see a message that says that your card has not been properly activated, it might not have been activated by the retailer who sold the card. The best option is to go back to the retailer and try to resolve it with them.

You can find this information, as well as how to Contact Apple Support for any additional questions, in this link: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card

Cheers!

Hello cvanzoen,

Thank you for using the Apple Support Communities. You’ve posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.

Thanks!