After logging in, on my Apple tv 3, no app appears except Music, Computers and Setings.

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After logging in, on my Apple tv 3, no app appears except Music, Computers and Setings.

After logging in, on my Apple tv 3, data settings for iTunes and iCloud, no app appears except Music, Computers and Setings. I set the region to Serbia, Time: Belgrade / Serbia. My Apple ID is on the Serbia region, iTunes too but still no apps appear. Also on iTunes, when connected to a computer it displays v8,4,4 software and when I look at the device itself via TV, it shows v7,6,2 (8144) of software. It is a model A 1469 Is there any way to fix that?

Posted on Mar 21, 2021 10:58 AM

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Answer 1

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Urquhart1244

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142,896 points

Mar 21, 2021 9:05 PM in response to bratzza

If you see only Computers and Settings (and Music) on the home screen, then that indicates that the Apple TV box doesn’t have a functional internet connection. (All the other icons would be retrieved from the internet.)

Third step in connectivity troubleshooting is restarting both the router and Apple TV box, so they can try to re-discover each other on your home network.

If your Apple TV won't connect to Wi-Fi - Apple Support

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Answer 2

bratzza Author

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Mar 24, 2021 11:58 AM in response to Urquhart1244

After restarting the router and Apple TV3, I still don't have any applications. Is it possible that the problem is caused by the router itself, which "hides the DNS", and how could I solve that?

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Answer 3

Mar 25, 2021 8:12 AM in response to bratzza

the router "hides the DNS"

Do you mean using a VPN service? I wouldn’t know about that.

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After logging in, on my Apple tv 3, no app appears except Music, Computers and Setings.

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